{"id":5921,"date":"2024-08-30T14:49:51","date_gmt":"2024-08-30T12:49:51","guid":{"rendered":"https:\/\/fasoligino.com\/?page_id=5921"},"modified":"2025-11-27T15:52:51","modified_gmt":"2025-11-27T14:52:51","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/fasoligino.com\/en\/return-policy\/","title":{"rendered":"Return policy"},"content":{"rendered":"\n

Return of Goods<\/strong>
If you receive products that do not meet your expectations or are damaged, you can request a return by following these steps:<\/p>\n\n\n\n

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  1. Contact:<\/strong> Send an email to support@fasoligino.com<\/a> within 14 days of receiving the package. Be sure to include the order number and a description of the reason for the return.<\/li>\n\n\n\n
  2. Return:<\/strong> After receiving confirmation of your request, you will need to return the goods to the address provided by our customer service within 14 days of the communication.<\/li>\n\n\n\n
  3. Return Conditions:<\/strong> Products must be returned in the same condition they were received, with original packaging and included documentation. In case of damaged goods, we may require a photo of the damage.<\/li>\n\n\n\n
  4. Refund:<\/strong> Once the returned goods have been received and inspected, we will process the refund according to the original payment method.<\/li>\n<\/ol>\n\n\n\n

    Shipping and Deliveries<\/strong>
    Shipments are made within 3-6 business days, Monday to Friday, with an order processing time of up to 24 hours. Shipping is free for orders over \u20ac79.<\/p>\n\n\n\n

    For any issues with the received goods, please contact our customer service at support@fasoligino.com<\/a>.<\/p>\n\n\n\n

    Accepted Payment Methods<\/strong>
    We accept the following payment methods:<\/p>\n\n\n\n